We accept Visa, M/C, American Express, Discover, In‐house charge if A/C is set up (See "Can I set up an account?" below).

We ship via UPS, Fed Ex, US Priority Mail for A.P.O., F.P.O., and P.O. Boxes.

If you place an order by 2:00 PM we can usually get it out for next‐day delivery.

Click here to access our staff contact page.

Yes, we encourage you to drop by and visit our showroom. We are located at 3810 N Lamar Blvd in Austin, Texas. (map)

Austin, Texas, owned and operated since 1976 by Jerry and Rosemary Sullivan.

Our sales tax policy is the State of Texas sales tax policy. If we sell merchandise to someone in Texas, regardless of whether it is over our website, we are required to collect 8.25% state sales tax. The only exception to this is when the buyer provides us with an exemption certificate. If we sell merchandise to an out of state customer, we aren't required to collect sales tax as we have no way to remit it to the applicable state. Texas doesn't have a "Reciprocal Agreement" with any other state regarding sales taxes.

We insure all Items over $50.00 in value.

We are open 9am to 6pm, Monday through Friday; 10 am to 6 pm on Saturdays, and 1 pm to 5 pm on Sundays. We are on U.S. CST and observe daylight savings.

We match verifiable prices at any retail store in the Austin area, as long as that store has that item in stock.

We are currently building a mailing list to keep you informed of store events and special sales that occur from time to time. If you want to be on the mailing list please send an email to news@precision-camera.com with the word SUBSCRIBE in the subject line.

Yes, just print out our credit application and fax it in. In the interest of being able to process your application quickly and accurately, please print this document, be sure to complete all questions, and fax to 512.467.0607.

Yes, Contact :
Craig Mayhew
cmayhew@precision-camera.com
or call 512.467.7754 ext. 309

If you order an item from our web store and the item is currently out of stock, then we will notify you asking if you would like us to order the item for you. The normal turn around time for out of stock items is about two weeks and there is generally no extra charge for us to order it for you. If you cannot find the item you are looking for in our web store, please contact our Web Sales Department at…

websales@precision-camera.com
or call 800.677.1023

Many of the items on our web site are “Special Order Items” which we do not normally stock. These products usually are designated as “SPECIAL ORDER ITEMS” in their product descriptions. See the next paragraph below for our policies regarding “Special Orders”.

Items not usually stocked by Precision Camera & Video and are called "Special Orders." Because of this, these items are not returnable. Special orders are placed as soon as possible with our normal orders. These items must be paid in full. If special handling, phone calls and /or extra efforts are necessary, you will be billed for them at our net plus a percentage equal to 5% or at least $10.00.

There are no warranties implied or expressed as to guaranteed times of delivery or costs that arise due to delays beyond our control. If we make an exception and accept a return of this order, there will be a restocking charge of 20% deducted from the store credit issued.

Yes. We at Precision Camera & Video’s Internet Department are very serious about protecting you (and us) from credit card fraud. We verify EVERY card’s Billing Address before we ship your order to ensure it is really you who ordered it. Because of these safeguards, WE Ship ONLY to your cards’ billing address!

If you wish to have your products sent to a different address, you must set up an alternate shipping address simply by calling your credit card's issuing bank and requesting the addition. (THE 800 # IS ON THE BACK OF YOUR CREDIT CARD). This is a very simple procedure and only takes a few minutes.

Your information is only for our use at Precision Camera & Video. We do not resell your personal information to anyone; we take your privacy very seriously.

Yes. Our fax number is 512‑467‑0607.

We only accept wire transfers and money orders because of the verification process. There is a $15.00 wire transfer fee (charged to us by our bank) that is applied to each transaction. Buyer is responsible for all tarriffs and duties and must pay international shipping charges.

Please see, "Out of Stock" above.

To obtain a full refund the return must be made with in 10 days of the purchase date.

For a full exchange the exchange must be made within 30 days of the purchase date. Certain items are NOT RETURNABLE: digital cameras, computer memory software, video capture cards, computer peripherals, boards, printers, video editors, film, batteries, photographic and inkjet paper, unsealed video tapes, and special ordered equipment.

The famous photographer Douglas Kirkland recently commented about the digital vs. traditional film photography debate. He said, "Imagine a world where images have always been captured digitally, not on film." Then he asked us to further imagine that film was the "new" technology. Wouldn’t we be excited about a medium that didn’t need to be downloaded to a computer, had ten times the resolution of the best digital equipment available and at a cost of just dollars per roll? I think we sometimes forget the obvious answer is, YES!

Whether we capture images digitally or on film, it basically comes down to a couple of simple questions. How good does it need to be and how much does it cost? While digital is certainly the rage, it is clear that film based images are simply beautiful! I have heard that Kodachrome has an equivalent digital resolution of 25 million pixels, compared to the best digital cameras that top out at 6 million pixels (and cost thousands of dollars).

Film cameras provide much greater resolution than digital cameras and will for the forseeable future although that will eventually change. Rule of thumb, if you take photos that will primarily be printed, purchase a film camera. If on the other hand, you are taking photos that will primarily be displayed on a computer monitor on your website or if you want to store the photos on computer storage devices, purchase a digital camera. Film cameras are dollar for dollar an unbeatable value over digital cameras in terms of printed picture quality.

10 day mechanical warranty.

Because we have a qualified team of professionals who take great care and pride in every photo‐finishing order.